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FAQ

What is PMS and what do I need to know about my First Period?

PMS stands for PreMenstrual Syndrome. It’s a collection of all the emotions and physical experiences that come along with getting your period. Learn about all the period basics by clicking here.

How do I know which menstrual product will work best for me?

The key is knowing that there isn’t one right way or product to meet your needs. Each person’s body and experience is different so it’s comforting to know you have an array of options ranging from tampons, sanitary pads and panty liners. Click here to learn more about the difference between each one of these products. Some people only use tampons and others like to mix it up. Take your time trying each type to see which one makes you feel most confident and comfortable.

Are tampons safe?

You must be referring to the commonly known ailment called Toxic Shock Syndrome? Every tampon box is warns about this great health hazard, but have no fear, click here for a brief description about this tampon related illness to feel more secure about how to use tampons safely.

Will using a tampon take away my virginity?

It depends on how you define virginity. In some cultures, any breakage of the hymen, the thin membrane of tissue that covers the inside opening of a vagina, would be considered a loss of virginity. This can happen, but doesn’t always happen, through any type of every day activity such as bike riding or using a tampon. Technically speaking though, the definition of virginity is the state of a person who has never engaged in sexual intercourse so using a tampon, even if it breaks your hymen, doesn’t make you lose your virginity.

What can I do to help my PMS?

Some common symptoms associated with PMS are cramping, bloating, moodiness and lethargy. Some women experience these symptoms so strongly that they need to be medicated, but before doing that click here to learn about some natural remedies to help soothe the pain and irritation.

What is a vaginal yeast infection?

Yeast infections, along with other conditions such as Bacterial Vaginosis, Contact or Irritant Dermatitis of the Vulva, Desquamative Inflammatory Vaginitis, Vulvar Lichen Sclerosus, Vulvodynia and Vulvar Vestibulitis, are a common causes of irritation of the vagina and vulva (area around the opening to the vagina).

About 75 percent of women experience vaginal yeast infections at some time during their lives. Vaginal yeast infections are caused by a common fungus called Candida. It is normal to have some level of yeast in your vagina. Symptoms are experienced when there is an imbalance of yeast in the vagina that can be caused by anything from an overgrowth of yeast, hormonal changes affecting the acidity of the vagina, and the use antibiotics.

What are the symptoms of a vaginal yeast infection?

The following symptoms of vaginal yeast infections vary in severity amongst all women:

- Itching, burning, and irritation of the vagina

- Itching, redness and irritation of the vulva

- Painful urination and/or intercourse

- Abnormal vaginal discharge, usually described as looking like cottage cheese

If you feel any of the above symptoms, make an appointment with a doctor and follow the instructions found here to read about recommendations provided by the top gynecologist in the U.S. specializing in vulvovaginal conditions, Dr. Paul Nyirjesi.

Maxim products are less likely to cause yeast infections because our products are made with cotton, a material that is hypoallergenic, more breathable and resistant to attracting and creating a breeding ground for the growth of the bacteria that cause yeast infections. Other conventional and natural brands sometimes use a blend of polysynthetic materials that create a heat damp environment that can encourage the development of irritation causing yeast.

How can I relieve the irritation and itchiness I regularly feel when using tampons and pads?

Products made with 100% cotton are your best bet because cotton is hypoallergenic by nature. What looks like cotton in other brands is not always 100% cotton so make sure to read the label and look for 100% cotton tampons and pads. While you’re at it, make sure your panties are made with 100% cotton too! Click here to read more about our “Ditch the Itch” strategies.

Which products do you recommend for Adult Urinary Incontinence?

Urinary Incontinence occurs when a person loses the ability to control one’s bladder. This can happen at any age but it is more common in older people due to the weakening of the bladder over time. It is also common amongst pregnant women especially when they sneeze or maybe laugh a little too hard.

Although we don't label any of our products as incontinence products, there are many women and men who use Maxim sanitary napkins for their incontinence needs. The combination of irritation and incontinence is very common because with age, the lining of the skin thins out and thus becomes more sensitive to certain materials like the synthetics found in conventional pads. Also, synthetics create a heat-damp environment that encourages the growth of bacteria. Maxim is happy to provide a solution with our line of hypoallergenic cotton pads. Cotton is more breathable which helps reduce the risk of irritation.

We recommend any one of the following products based on the level of leakage –

classic contour panty liners for an extra light flow

ultra thin winged pads, regular for a light flow  

- classic contour pads for a heavy flow

maternity pads for an extra heavy flow

Are Maxim products tested on animals?

Maxim Hygiene products are Vegan and Cruelty Free and PeTA approved and recommended. We strongly oppose animal testing and abstain from the use of animal products.

How does your subscription/bundle program work?

Choose any one of our three preset menstrual care product bundle options and your preferred monthly delivery date and we’ll make sure your order is delivered to your door in time for your next period!  All shipping and handling costs are including in the one low rate price of $15.00 of the bundle.

How do I change or cancel my subscription or order?

You may make any changes to your Order or Subscription by logging in to your account here. You may cancel your Subscription or Order at any time with no cancellation fees. In the event that you cancel your Subscriptions or Products after an order has already been processed you will be charged for that order. Otherwise, your Subscriptions shall cease immediately after filing your cancellation request, and you shall not incur any further charges. To cancel your Subscription or Products please login to your account and follow the cancellation instructions provided therein.

Where do you ship?

Our online store is currently only able to ship within the United States, but check out iherb.com , one of our many online retail partners who carries the entire Maxim Hygiene Products line and specializes in low cost international shipping rates.

How much is shipping?

You can verify your shipping cost before processing your order by following the steps to checkout. Shipping within the United States for orders over $75 are free.